24/7 Equipment Rental Customer Service Rep

Sunbelt Rentals; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading equipment rental company is seeking an enthusiastic individual for a customer service role in Burnaby, Canada. You will manage customer orders, provide exemplary service, and support equipment rentals. Candidates with 0-2 years of experience in a relevant environment are encouraged to apply. This role requires strong interpersonal skills and offers a competitive pay range of $22.89 to $31.47 along with generous benefits including health and retirement plans.

Benefits

Health insurance

Dental and vision insurance

Life insurance

Retirement plan with employer matching

Qualifications

• 0-2 years of customer service experience, preferably in a call center or dedicated department.
• Must possess a positive and friendly attitude with strong telephone handling skills.
• Excellent written and verbal communication skills.

Responsibilities

• Complete customer orders and source equipment as needed.
• Handle after-hours service requests and deliveries.
• Maintain customer service excellence at all times.

Skills

Customer service experience

Interpersonal communication skills

Telephone handling skills

Team player

Strong work ethic

PC systems skills

Tools

CRM software

Wynne or AS400

Job description

A leading equipment rental company is seeking an enthusiastic individual for a customer service role in Burnaby, Canada. You will manage customer orders, provide exemplary service, and support equipment rentals. Candidates with 0-2 years of experience in a relevant environment are encouraged to apply. This role requires strong interpersonal skills and offers a competitive pay range of $22.89 to $31.47 along with generous benefits including health and retirement plans.