Technical Sales Specialist

Frieslandcampina; São Paulo; Híbrido; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading nutrition company in São Paulo is looking for a Technical Support Specialist to enhance commercial objectives by acting as a proactive partner. This role requires a strong technical background in Food Technology and a proven track record in stakeholder management. Candidates should have a minimum of 10 years of experience, be fluent in English and Portuguese, and have the ability to build strong relationships with customers. A hybrid work environment is provided, promoting flexibility and autonomy.

Serviços

Trust in your knowledge

Autonomy and flexibility

Meaningful contributions to better nutrition

Supportive work culture

Qualificações

• Sound technical background with know-how on Adult and Early Life Nutrition.
• Experience in a fast-paced commercial environment with proactive relation-building.
• At least 3 years of working experience in relevant fields.

Responsabilidades

• Offer technical support to achieve commercial objectives.
• Maintain and grow current business relationships.
• Involve in end-to-end innovation process for customer needs.

Conhecimentos

Technical background in Food Technology

Stakeholder management

Relationship building

Product development expertise

Formação académica

MSc in Food Technology

Graduation in Food Engineering, Nutrition, Agronomy

Ferramentas

Salesforce CRM

Descrição da oferta de emprego

Overview

In this position, you will offer technical support to achieve commercial objectives with our customers by being a proactive business partner to Sales, Marketing, and Product Manager.

Responsibilities

• Maintaining and growing current business.
• Introducing innovations to the regional market.
• Build and maintain a trust-based relationship with key contacts at customers.
• Use this relationship to gain insights into customer needs and translate these needs into technical solutions and internal development projects.
• Focus on creating a WIN-WIN situation for Royal FrieslandCampina and our customers.
• Use the customer relationship management system (Salesforce) to monitor and track progress.
• Involvement in creating innovations that fit customer needs and landing those innovations: Participate in the End-to-End innovation process through continuous interactions with Marketing, PGM, Development Clusters, and New Product Development teams.
• Share your view on customer and market needs and provide input on project requirements.
• Support the development of Value Propositions for the region and roll out innovations to the market by training the sales team and presenting and discussing the innovation with customers from a technical perspective.
• Responsible for communication of regional insights and needs to broader FrieslandCampina Ingredients team.
• Challenge incoming leads and generate new leads with customers and prospects, have them converted into opportunities and eventually valuable innovations.
• Provides direct support for regional customers.
• Works closely and within the Technical, Regulatory and Commercial Frameworks with regional Application Technologis to provide optimal support for the customer request.
• Collaboration with regional Commercial teams, global FCI TSS and Application Group and broader R&D.
• Makes sure the regions' needs are included in the Application Roadmap.
• Responsible for collection of regional knowledge within area of own responsibility and its transfer to the global team.

Qualifications

• Sound technical background (MSc Food Technology or alike), and preferably technical knowhow on Adult and / or Early Life Nutrition and / or its ingredients (dairy proteins, hydrolysates, GOS, etc.).
• Enjoy fast-paced commercial environment, which requires proactive stakeholder management and relation building abilities (marketing, sales, supply chain, QA, development and customers).
• Prepare and contribute customer visits, by utilizing your expertise to provide input, advice on product specifications and value propositions.
• MSc in relevant discipline, preferable in Food Technology or related field with at least 3 years of working experience.
• Alternatively, be able to document ample experience in food technology and product development.

Requirements

• Graduation: Food Engineering, Nutrition, Agronomy or similar fields.
• Experience: minimum 10 years.
• Native / Fluent in English and Portuguese; Spanish: intermediate.
• Travel availability: 30% of the time.

Benefits

• Trust: We trust you and your knowledge will make the difference in our company.
• Authenticity: We believe that when you stay true to your nature, you will get the most out of your natural potential.
• A meaningful job, contributing to providing better nutrition for the world.
• A culture based on strong values, open communication and feedback where colleagues are eager to help others.
• Autonomy, space for expression and experimentation in a dynamic work environment.
• Hybrid working (remote / home) and flexible time. You will have your own work rituals aligned with your manager and team.
• Hybrid way of working (home office + in person at office + clients + travel).

Legal Statement

We omarmen elkaars verschillen en ontvangen graag je sollicitatie, ongeacht je geslacht, geloof, afkomst, seksuele voorkeur, leeftijd, beperking, of nationalite.