Supply Chain Analyst

Manual; Rio Branco; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A logistics company in Brazil is seeking a Supply Chain Analyst to ensure smooth logistics operations and support partner performance. You will monitor KPIs, assist in carrier negotiations, and resolve delivery issues while working with various stakeholders. The ideal candidate will have a Bachelor's degree and at least 2 years of relevant experience, strong problem-solving abilities, and proficiency in data analysis. Excellent English communication skills are essential. This role offers benefits including medical insurance and a stock option plan.

Serviços

Stock option plan

Private medical insurance

Gym & wellness benefit

English classes benefit

30 days holidays yearly

International exposure

Annual company retreat

Friendly working environment

Qualificações

• 2+ years of experience in Supply Chain, Logistics, or Operations.
• Good understanding of logistics operations and partner management.
• Collaborative mindset and comfort working with teams in different countries.

Responsabilidades

• Monitor daily performance of logistics partners and share KPI updates.
• Support leadership in carrier negotiations by providing operational data.
• Act as the main contact for carriers to resolve delivery issues quickly.
• Manage critical delivery cases by coordinating with internal teams.

Conhecimentos

Intermediate to advanced English

Problem-solving skills

Strong communication

Organization

Ability to manage multiple priorities

Formação académica

Bachelor’s degree in Supply Chain, Business, Engineering, or related fields

Ferramentas

Excel

ERP systems

Logistics systems

BI tools

Descrição da oferta de emprego

We are seeking a Supply Chain Analyst to join our team in Brazil. This role is focused on ensuring smooth logistics operations, strong partner performance, and a reliable delivery experience. You will work closely with carriers, pharmacies, and internal teams to solve issues, manage daily operations, and support continuous improvements.

Responsibilities

• Monitor daily performance of logistics partners and share KPI updates with internal teams.
• Support leadership in carrier negotiations by providing operational data and performance insights.
• Act as the main contact for carriers and the CX team to resolve delivery issues quickly.
• Manage critical delivery cases by coordinating with internal teams and carriers to avoid escalations.
• Make decisions on reshipments, new delivery attempts, and order cancellations together with pharmacies and partners.
• Maintain accurate delivery information in internal systems (tracking numbers, links, status updates).
• Support logistics improvement initiatives, including testing new partners, adjusting order allocation, and building monitoring processes.

Qualifications

• Intermediate to advanced English.
• Bachelor’s degree in Supply Chain, Business, Engineering, or related fields.
• 2+ years of experience in Supply Chain, Logistics, or Operations, ideally in fast-paced or tech-driven environments.
• Good understanding of logistics operations and partner management.
• Strong problem-solving skills and ability to analyze operational data.
• Proficiency in Excel; experience with ERP, logistics systems, or BI tools is a plus.
• Strong communication, organization, and ability to manage multiple priorities.
• Collaborative mindset and comfort working with teams in different countries.

Salary & Benefits

• Stock option plan
• Private medical insurance
• Gym & wellness benefit with Wellhub
• English classes benefit with Cambly
• 30 days holidays yearly (calendar days)
• International exposure with direct interactions with the UK team
• Annual company retreat
• A fun and friendly working environment with sharp and motivated co-workers