Senior Customer Account Manager - Embraer

General Electric; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A multinational technology company is seeking an experienced professional to manage executive level relationships in the aerospace sector. The role requires fluency in Portuguese and English, along with a Bachelor's degree in aerospace engineering. Responsibilities include influencing cross-functional teams and driving commercial strategies with key clients. The ideal candidate should possess substantial experience in aerospace product management and demonstrate strong negotiation skills. This role offers relocation assistance and is part of a dynamic and inclusive environment.

Serviços

Relocation Assistance Provided

Qualificações

• Manage executive level customer relationships effectively.
• Significant experience with Aerospace product management is required.
• Demonstrate Lean capabilities and leadership.

Responsabilidades

• Influence culture transformation with cross-functional teams.
• Support engine OTD by partnering with supply chain.
• Drive unified Airframer commercial strategy.

Conhecimentos

Fluent written and oral Portuguese

Fluent written and oral English

Ability to manage executive level customer relationships

Strong credibility within GE Aerospace

Formação académica

Bachelor's degree in engineering with focus on aerospace

Degree or training in program management

Descrição da oferta de emprego

Job Description Summary

In this role you will utilize your experience and expertise to act as the legitimate representative of your Airframer within GE Aerospace.

As such, you will voice your customer and other triangulated intel to influence the business strategy and priority calls at the senior leadership level.

You will also serve as GE Aerospace representative at the Customer, addressing its pain‑points and lining up proper GE stakeholders depending on its asks and implementing associated operating rhythm.

Roles and Responsibilities

• Leverage organizational leadership to influence culture transformation with cross‑functional global team.
• Work across RES product lines and efforts.
• Accountable for relationship with Airframer.
• Work with Airframer to linearize demand.
• Support engine OTD by partnering with supply chain, stabilizing demand signals, clarifying product configurations, and driving material management.
• Drive unified Airframer commercial strategy.
• Champion and support Services Engagement and Next Gen Services Business Models.
• Formulate and facilitate growth strategies.
• Define engagement with Airframer entities.
• Drive Cash collection excellence >
• 95% on time.
• Support CEO Cash Linearity.
• Communicate with Product Lines to ensure airframer expectations are being met and conflicts are resolved or escalated.
• Integrate with Product Lines on deal execution.
• Institutionalize a culture of respect for people and a passion for continuous improvement through FLIGHT DECK.

Required Qualifications

• Language: fluent written and oral Portuguese
• Language: fluent written and oral English
• Education: Bachelor's degree in engineering with focus on aerospace
• Degree or training in program management
• Ability to manage executive level customer relationships
• Significant experience with Aerospace product management

Desired Characteristics

• Ability to assess market dynamics and recommend positioning of products for success
• Ability to execute and negotiate complex commercial deals & contracts
• Strong credibility and network within GE Aerospace
• Significant commercial experience: airframer, commercial, contract, and / or technical
• Strong network and credibility with leadership of Safran
• NPI and product strategy leadershipDemonstrated Lean capabilities & leadership

GE is an Equal Opportunities Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Additional Information

• Relocation Assistance Provided: Yes