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A leading technology company is seeking a Cloud Infrastructure SRE / Tier 4 Engineer in Contagem, Minas Gerais, Brazil. The role focuses on maintaining Red Hat private cloud solutions, deep troubleshooting, and developing automation to enhance reliability. Ideal candidates will possess strong Linux expertise, scripting capabilities in Python, and a solid understanding of networking fundamentals. Join a team that values collaboration and continuous learning in a follow-the-sun operation mode.
Cloud Infrastructure SRE / Tier 4 Engineer As a Cloud Infrastructure SRE / Tier 4 Engineer, you will join a specialized engineering task force dedicated to preventing and resolving the most critical and strategic customer issues encountered in the field.
Our global team of experienced engineers has a deep understanding of the lower layers of private cloud infrastructure. Together, we work on practical solutions, continuously learning and adapting. We collaborate closely, share knowledge, and tackle challenges head-on.
If you're an engineer eager to understand the core of cloud technologies and looking for a team that values hands‑on expertise, you'll fit right in with us.
Maintain and enhance Red Hat private cloud : You'll work extensively with Nokia Container Services (NCS) and CloudBand Infrastructure Software (CBIS), private cloud solutions based on Kubernetes and OpenStack.
Deep Dive Troubleshooting : Starting from high-level Kubernetes error messages, you'll navigate through multiple layers until pinpointing issues—even down to kernel-level bugs.
Automate and Develop : Spend 30–50% of your time developing automation to prevent recurring issues. Solve it once, automate for the future. Use your Python skills to create health checks and improve reliability.
Continuous Learning : In our rapidly evolving tech landscape, ongoing learning is a cornerstone.
Collaborate with Developers and Engineers : Work closely with developers and product engineers to bridge infrastructure and software, ensuring seamless product delivery.
Mode of Operation : This role requires participation in a follow-the-sun scheme with 12‑hour shifts (within regulatory limits) or participation in on‑call rotations to ensure business continuity during emergencies.
Linux Expertise : Strong familiarity with Linux distributions; we primarily use Red Hat and CentOS.
Networking Foundations : Solid understanding of networking fundamentals (VLANs, IP routing). Experience with Calico, Multus, and Open vSwitch is a plus.
Problem‑Solving Mindset : troubleshooting skills and analytical thinking to address complex challenges.
Scripting and Automation : Proficiency in Bash and Python, or willingness to learn, plus familiarity with Ansible.
Containerization & Virtualization : Knowledge of Podman, Kubernetes, Helm, and / or OpenStack; experience with KVM / QEMU is advantageous.
Storage Systems : Experience with Ceph and Rook is highly valued.
Database Expertise : Understanding of relational databases (MySQL, MariaDB) and experience with etcd.
Monitoring and Logging : Familiarity with tools like ELK (Elasticsearch, Logstash, Kibana), Prometheus, and Grafana.
Advanced written and spoken English.
It would be nice if you also had
Proactive thinking and ownership mindset.
Strong focus on quality and reliability.
Passion for delivering training or knowledge‑sharing sessions to operations teams.
Senior Cloud SRE • Contagem, Minas Gerais, Brazil