Remote Bookkeeping Assistant - Europe

Scalesource; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A remote bookkeeping firm is seeking a full-time Remote Bookkeeping Assistant to support the Owner and CEO. The ideal candidate will have proven experience with QuickBooks Online, be bilingual in English and Spanish, and possess strong organizational skills. Responsibilities include customer inquiry handling, appointment coordination, and bookkeeping tasks. This role offers a monthly salary of $1,200 USD and requires the applicant to reside outside the U.S.

Qualificações

• Proven experience with QuickBooks Online.
• Comfortable creating contracts and sales orders.
• Strong written and verbal communication skills in both English and Spanish.

Responsabilidades

• Respond promptly and professionally to customer inquiries.
• Follow a structured script to pre-qualify clients.
• Use QuickBooks Online for billing and invoicing.

Conhecimentos

QuickBooks Online

Customer service

Detail-oriented

Bilingual (English and Spanish)

Tech-savvy

Inventory management

Descrição da oferta de emprego

Remote Bookkeeping Assistant

Location:Remote (must live outside the U.S.)
Salary:$1,200 USD/month
Hours:40 hours per week

Summary

We are seeking a full-time Remote Bookkeeping Assistant to support the Owner and CEO. This is an excellent opportunity to be part of a professional management team and gain valuable experience in day-to-day business operations. The ideal candidate is a highly organized, detail-oriented, and proactive professional with a background in administrative support, customer service, and bookkeeping. You should possess strong English and Spanish communication skills, a customer-first mindset, and a solid understanding of technology and cloud-based systems. Experience with QuickBooks Online is essential.

Detailed Responsibilities

Customer Inquiry Handling

• Respond promptly and professionally to customer inquiries via phone, email, and text.
• Address questions, concerns, and requests with accuracy and courtesy.
• Provide detailed information about products, services, and pricing.
• Assist customers in scheduling appointments and consultations.

Client Qualification

• Follow a structured script to pre-qualify potential clients.
• Assess if customers meet the service criteria.
• Collect relevant client details to support the sales process.

Appointment Coordination

• Efficiently schedule appointments based on availability and logistics.
• Use calendar software to maintain an organized system.
• Communicate appointment details clearly with customers and staff.

Sales, Administrative & Accounting Support

• Assist the sales team with administrative functions.
• Follow up with sales staff to ensure timely completion of appointments and action items.
• Use QuickBooks Online for billing, invoicing, payment processing, and data entry.
• Support Accounts Receivable (AR) and Accounts Payable (AP) processes.

Bookkeeping & Inventory Management

• Run inventory processes.
• Create and manage sales orders.
• Create and manage contracts.
• Maintain accurate financial and product records.
• Ensure timely and accurate data entry and reconciliation.

Task Management & Follow-Up

• Track assigned tasks and follow through to completion.
• Provide reminders and support to ensure accountability within the team.

Customer Reviews & Feedback

• Compile closed client lists for follow-up.
• Reach out to clients to request feedback and online reviews.
• Guide clients through the review process and follow up as needed.

Qualifications / Requirements

• Proven experience with QuickBooks Online
• Experience in inventory
• Experience in bookkeeping, including invoicing, and basic financial reporting.
• Comfortable creating contracts and sales orders.
• Tech-savvy with the ability to learn new tools quickly.
• Highly organized with excellent attention to detail.
• Strong written and verbal communication skills in both English and Spanish.
• Background in customer service, administrative support, or sales coordination.
• Ability to work independently and manage multiple priorities.

Schedule

• Full-time, 40 hours per week.