Quality Assurance Lead

Tata Consultancy Services; Jaboatão dos Guararapes; Híbrido; BRL 160.000 - 200.000; Tempo integral

Resumo da oferta

A major IT services provider is seeking a Salesforce Assurance Service Lead in Jaboatão dos Guararapes, Brazil. The role involves leading assurance services for accessibility and compliance across digital platforms, serving as the SPOC for communication among teams. Candidates should have expertise in accessibility testing, data privacy, and leadership, with a focus on continuous improvement. The company offers comprehensive benefits, including health insurance and development opportunities.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Psychological assistance (24 hrs)

Reimbursement of Certifications

Free TCS Learning Portal

Discount Partnership with Universities

Referral bonus

Recognition for performance

Free Mentoring Career Platform

Qualificações

• Service Manager with leadership expertise for assurance team.
• Knowledge of data privacy, cookie compliance, and digital accessibility.
• Experience managing compliance and mitigation of operational risks.

Responsabilidades

• Lead assurance services for accessibility and compliance across platforms.
• Act as the SPOC for business and technology teams.
• Define and enforce accessibility and security standards.

Conhecimentos

Accessibility testing

Web compliance

Data privacy

Leadership

Ferramentas

Selenium

Tosca

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Salesforce Assurance Service Lead who wants to learn and transform his career.

In this role you will : (responsibilities)

Skills : Knowledge in Accessibility testing, web compliance, data privacy, leadership

JD :

Lead assurance services for accessibility, compliance, and data privacy across web and mobile platforms.

Act as the SPOC for all business and technology teams, ensuring smooth communication and governance.

Define and enforce accessibility and security standards for digital applications.

Manage and mentor teams to deliver compliance initiatives and mitigate operational risks.

Drive continuous improvement in assurance processes through proactive leadership and stakeholder engagement.

Key Responsibilities :

• Selenium, Tosca automation

Professional Expertise (minimum required)

Service Manager (nearshore) with leadership expertise to manage demand internally, acting escalation and focal point for Assurance team

Knowledge of data privacy and cookie compliance and digital accessibility for websites and mobile applications

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil :

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

#Buildingonbelief

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