Product Designer / UX/UI Conversational AI

Hiflex Group; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology solutions company in Recife is seeking a UX designer skilled in documentation and information architecture for conversational GenAI projects. Candidates must have a strong command of English and experience designing interaction flows specifically for WhatsApp. The role also requires testing abilities, familiarity with Agile methodologies, and proficiency in design tools such as Figma and Miro. Join us to create innovative user experiences in a collaborative environment.

Qualificações

• Strong capability in Information Architecture and Interaction Flow documentation.
• Experience designing conversational GenAI experiences (WhatsApp-based).
• Fluency in state-of-the-art collaboration and prototyping tools.

Conhecimentos

English-speaking

Design & Documentation Skills

Information Architecture

Interaction Flow documentation

UX Writing

Conversational GenAI experiences

System-oriented flowcharts

Testing & QA Exposure

Agile Methods

Design Thinking

Collaboration and Prototyping Tools

Ferramentas

Figma

Miro

Webflow

Adobe CS

Descrição da oferta de emprego

Key Requirements

English-speaking (mandaroty)

• Design & Documentation Skills
• Strong capability in Information Architecture, Interaction Flow documentation, and UX Writing
• Experience designing conversational GenAI experiences (WhatsApp-based)
• Comfortable working within UI constraints (this is not a Figma- or visual-heavy role)
• Ability to create and maintain system- and conversation-oriented flowcharts (e.g. FigJam), clearly documenting:
• Flow variations and bifurcations
• Conditions and logic
• How flows connect and interact with other systems
• Strong UX writing skills, including guidance on how the assistant should and should not communicate in generative responses
• Testing & QA Exposure
• Experience testing conversational or interaction-based solutions
• Ability to document bugs, interaction issues, and design gaps clearly and feed these back to developers and the client
• Note: Testing environment is via WhatsApp, and only Brazilian phone numbers can interact with it (mandatory requirement)
• Additional information
• Familiarity with Agile and Design Thinking methods
• hands-on experience shaping digital products, services, and/or new ventures (or equivalent experience) in roles such as Service Designer, Value Proposition/ Business Designer or CX/Digital Product Designer, etc.
• Skillset expertise focused on strategic design, research, UX/UI, service design, omnichannel experience design, and/or digital product design
• Experience with all parts of the design process, from early-stage insights gathering to strategy definition, concepting, and prototyping
• Fluency in working with state-of-the-art collaboration and prototyping tools (e.g., Figma, Miro, Webflow, Adobe CS), exposure to GenAI Design tools