Operations Manager

Didi; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global mobility services company in São Paulo is seeking an experienced project lead to handle strategic initiatives. You will be responsible for overseeing projects from conception to implementation, optimizing operations while fostering innovation. Strong analytical skills and proficiency in SQL and A/B testing are required. This role is ideal for someone who values collaboration and communication in a diverse environment.

Qualificações

• Excellent analytical and strategic thinking skills are essential.
• Ability to break down complex business problems into manageable projects.
• Knowledge in SQL, A/B Testing, and Excel/Google Sheets.

Responsabilidades

• Lead a strategic project and its team.
• Leverage execution skills to implement project plans.
• Maintain business as usual while testing innovations.

Conhecimentos

Analytical skills

Strategic thinking

SQL knowledge

A/B Testing knowledge

Excel knowledge

Communication skills

Influential skills

English language proficiency

Descrição da oferta de emprego

Role Responsibilities

• Lead a strategic project and its team;
• Leverage strong execution and implementation skills to make project plans a reality;
• Take big-picture problems and break them into meaningful steps to develop and optimize processes;
• Deep dive into city operations, being able to maintain business as usual strategy while proposing and testing some innovations;
• Build and maintain positive working relationships with cross-functional teams and partners.

Role Qualifications

• Have excellent analytical and strategic thinking skills;
• Are able to break down complex business problems into projects involving multiple areas and features;
• Have SQL, A/B Testing and Excel / Google Sheets knowledge, being able to defend your ideas with data arguments;
• Have an ownership mindset being responsible for the delivery and results of projects;
• Have excellent communication and influential skills to interact with internal and external stakeholders;
• Are able to communicate in English and connect with multi-cultural stakeholders.

Company Overview

The description provides information about the company’s mission and work in mobility and delivery services and digital payments, its global reach, culture, and values. It mentions the DiDi Global Inc. relationship and focus on sustainability, safety, AI, and financial markets, along with the emphasis on collaboration, diversity, and fast-paced work environment.

Team Overview

We are looking for an individual with strong operational and analytical skills to lead a strategic project that aims to differentiate our competitiveness in some critical cities. In this role, you will be encouraged to work cross-functionally in different Operations areas, analyze problems, propose solutions, test innovative ideas and work with key stakeholders to leverage our performance in these markets. This is a key position that can make a big impact on the business by improving our value proposition on challenging places.

EEO Statement

We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone\'s best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

Locations and Taxonomy

Job Locations: BR-SP-Sao Paulo