IS Specialist (Analista de Suporte Técnico)

Expeditors; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global logistics company based in São Paulo seeks a candidate for a technical position focused on server maintenance and administration. The role emphasizes strong communication skills in English, an understanding of networking fundamentals, and a mandatory Bachelor’s degree. Applicants with IT certifications and a helpdesk background are preferred. Excellent benefits, including health and development programs, are provided.

Serviços

Health Plan: Medical, Prescription Drug, Dental, and Vision

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualificações

• Bachelor’s degree is mandatory.
• Effective English communication skills are required.
• Knowledge of latest technologies is essential.

Responsabilidades

• Perform server room maintenance and administration.
• Manage procurement, asset management, and inventory.
• Administer Expeditors Proprietary Applications.

Conhecimentos

Effective written and verbal communication skills in English

Time management and task prioritization

Knowledge of latest technologies and industry trends

Commitment to company policies and controls

24-hour availability for after-hour incidents

A sense of urgency

Formação académica

Bachelor’s Degree

IT Certifications (CompTIA, Cisco, Microsoft, VMware, Linux)

Preferred IT helpdesk background

Ferramentas

Windows Server Administration

Networking fundamentals (LAN/WAN)

Remote administration

Descrição da oferta de emprego

We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Company Highlights

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

The position is based at São Paulo main office with satellite offices in Guarulhos and Santos.

There is a possibility to support multiple offices remotely across Brazil.

Key Responsibilities

• Server room maintenance and administration (including backups)
• Procurement, Asset management and Inventory
• Audio/visual equipment maintenance and troubleshooting
• Telecom administration and maintenance
• Administration of Expeditors Proprietary Applications
• Administration of 3rd Party Systems
• Capacity utilization and planning
• Helpdesk administration
• Training
• Disaster recovery & high availability
• Cybersecurity

A Successful Applicant Will Exhibit:

• Effective written and verbal communication skills in English
• Time management and task prioritization (including project work)
• Knowledge of latest technologies and industry trends
• Commitment to company policies and controls
• 24-hour availability for after-hour incidents & implementations
• A sense of urgency

Desired Technical Experience:

• Windows PC troubleshooting, maintenance, and deployment
• Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration
• Windows Server Administration (including AD and Group policies)
• Remote administration
• Cybersecurity

Education and Experience:

• Bachelor’s Degree is mandatory
• IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux
• Preferred IT helpdesk background

Additional Information

• Expeditors offers excellent benefits
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Employee Stock Purchase Plan
• Training and Personnel Development Program