Garçom/Garçonete

Hilton Worldwide, Inc.; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading hospitality company in São Paulo is looking for a Waiter/ess to provide excellent service to guests. Responsibilities include managing guest queries, serving beverages, and ensuring high standards of food and beverage delivery. Ideal candidates will have customer service skills and flexibility to handle various situations. Join our team and contribute to our tradition of remarkable hospitality.

Qualificações

• Committed to delivering high levels of customer service.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.

Responsabilidades

• Manage guest queries in a friendly and efficient manner.
• Serve alcoholic/non-alcoholic beverages according to regulations.
• Ensure knowledge of menu and all products.

Conhecimentos

Customer service

Flexibility

Teamwork

Descrição da oferta de emprego

Overview

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

Job Details

Work Location: Hilton Sao Paulo Morumbi, Av. das Nacoes Unidas, 12901 Sao Paulo 04578-000

Location-specific: Hilton Sao Paulo Morumbi

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Experience in Food and Beverage department and/or industry (advantageous)
• Previous experience of cash handling (advantageous)
• Knowledge of Food Hygiene Regulations (advantageous)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!