Customer Success Virtual Assistant

Roman Health Pharmacy LLC; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading legal services company is looking for a Customer Success Virtual Assistant to enhance partnerships within the legal community. This fully remote role involves managing inquiries and ensuring strong provider relationships. The ideal candidate will have experience in customer success or B2B support, with advanced English skills. Key responsibilities include monitoring partner satisfaction and project management through Asana and Slack. This role offers opportunities for growth in a dynamic environment.

Serviços

Remote work opportunity

Growth opportunities

Dynamic environment

Qualificações

• Experience in Customer Success, account coordination, or B2B support.
• Advanced English skills (written and spoken).
• Proficiency with tools: Asana, Slack, and HubSpot.

Responsabilidades

• Serve as the primary contact point for providers and legal partners.
• Manage inquiries and provide quick, effective responses.
• Maintain strong relationships within the legal community.

Conhecimentos

Customer Success experience

B2B support

Advanced English

Attention to detail

Ferramentas

Asana

Slack

HubSpot

Descrição da oferta de emprego

Customer Success Virtual Assistant

Location: Colombia, Guatemala, Honduras, Mexico, Peru

Mode: Remote

Schedule: Monday to Friday, 8:00 AM - 5:00 PM PST

Justice HQ is looking for a Customer Success Virtual Assistant to strengthen relationships with our strategic partners, providers, and legal community. This role ensures timely and quality support for partners and providers, managing their needs and ensuring an exceptional experience.

Responsibilities

• Serve as the primary contact point for providers and legal partners.
• Manage inquiries and provide quick, effective responses.
• Maintain strong relationships within the legal community.
• Monitor partner satisfaction and follow up.
• Manage tasks and projects using Asana, communicate via Slack, and handle data in HubSpot.
• (Optional) Support sales processes and alliance expansion.

Requirements

• Experience in Customer Success, account coordination, or B2B support.
• Advanced English skills (written and spoken).
• Proficiency with tools: Asana, Slack, HubSpot.
• Knowledge of the legal sector (preferred).
• High attention to detail and ability to manage multiple priorities.
• Desired: Experience with Hivebrite and B2B sales.

Benefits

• Remote work depending on location.
• Growth opportunities in an innovative legal sector company.
• Dynamic and collaborative environment.

$3,200,000 - $3,600,000 a month