Customer Success Manager

Fabri Holdings; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A dynamic client success company is seeking a Full-Time Client Success professional to join their remote team. The role involves onboarding clients, ensuring satisfaction, and managing multiple relationships effectively. We welcome applicants with experience in client success and sales, strong organizational skills, and the ability to excel in a performance-driven environment. This position offers flexible work arrangements and opportunities for growth in a vibrant environment.

Serviços

Performance-based incentives

Clear structure with defined goals

Opportunity for growth

Work-from-home flexibility

Qualificações

• Experience in a client success and sales role.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced and performance-driven environment.

Responsabilidades

• Onboard clients with ideation calls to get them excited about the process.
• Ensure all clients are happy and check up on them.
• Follow up with clients to ensure they enjoy their experience.
• Manage multiple clients in a fast-paced environment.
• Consistently meet performance metrics related to sales and marketing.

Conhecimentos

Client success experience

Sales experience

Organizational skills

Attention to detail

Ability to thrive in fast-paced environment

Descrição da oferta de emprego

We are a rapidly growing company specializing in Editing Content services. Our high-intent prospects mean we need motivated and detail-oriented individuals to coach our clients on how to navigate the idea creation and maintaining relationships. If you're experienced in a client success role and sales/influence and thrive in a fast-paced environment, we want you to join our dynamic team.

Position:

Full-Time Client Success

Location:

Remote (Work From Home)

Hours:

Monday to Friday, 9AM - 5PM or 11 AM to 7PM Eastern Time

Compensation & Benefits:

• Performance-based incentives
• Clear structure with defined goals
• Opportunity for growth with a competitive pay structure
• Work-from-home flexibility

Key Responsibilities:

• Onboard clients with ideation calls to get them excited about the process
• Make sure all clients are happy and always checking up on them
• Follow up with clients to ensure they are enjoying their experience
• Manage multiple clients in a fast-paced environment
• Consistently meet performance metrics related to sales and marketing

Requirements:

• Experience in a client success and sales role
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced and performance-driven environment
• Proven track record of being in sales and in a client success role

If you are a results-driven individual with sales and customer success experience, we'd love to hear from you!

How to Apply:

Please submit your resume and a brief description of your relevant experience.