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A global healthcare leader seeks a Commercial Quality Manager in São Paulo, Brazil. This role focuses on managing Logistics Quality Operations within the Innovative Medicine division. Responsibilities include leading quality teams and ensuring compliance with regulations, managing budgets, and developing risk-based strategies. A Bachelor's degree and extensive experience in Quality & Compliance are required. Ideal candidates have strong logistical expertise, project management skills, and proficiency in English and Spanish.
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions to deliver breakthroughs that profoundly impact health for humanity.
Quality; Job Sub Function: Customer / Commercial Quality; Job Category: People Leader.
São Paulo, Brazil (80% on site at São José dos Campos).
Full-time.
Commercial Quality Manager in charge of Logistics Quality Operations Management across Innovative Medicine Brazil LOC organization, managing internal and external stakeholders.
Ensure management, development, implementation, improvement, and ongoing effectiveness of the IM Brasil Commercial Quality Management System across Commercial Areas, Deliver Operations, Supply Chain, Enterprise Areas.
Lead Commercial Quality Team in charge of logistics operations to establish, monitor, and achieve processes and product quality goals.
Provide expert guidance in interpretation and integration of Company quality systems for the LOC through corporate and governmental regulations and guidelines.
Manage suppliers, temperature control, projects, deployment, QMS demands, Management Review, internal and external Audit, Change Management, CAPA, Distribution Complaints, Purchasing Control, and Substance Controlled.
Host and coordinate internal and external Audits, Regulatory Inspections, and Suppliers and Vendors Qualification for LOC; lead integration of regulatory compliance strategies for QMS at logistic operations; optimize QMS processes.
In charge of budget management and planning for quality logistic operations.
Maintain logistics operations quality and regulatory compliance for projects such as Trade Customizations and Acquisitions, and internal and external Quality Agreements.
Participate as Brazil Commercial Quality Director representative in the local business board with Q&C voice.
Provide risk-based Q&C direction, perspective, and support to technical, compliance, and business issues pertaining to products, processes, programs, and activities; lead strategy development, goals, and initiatives with authority to manage deployment and execution.
A minimum of a Bachelor's degree is required.
A focused degree in Pharmacy and Engineering disciplines is preferred; an advanced degree (Post Graduation, Master's / MBA) is preferred.
6–10 years of experience, with 3–5 years in a leadership role in Quality & Compliance for Supply Chain (R&D, Q&C, Distribution, Commercialization) or related areas such as Project Management or Strategic Process Improvement.
Strong knowledge and background in Pharma Logistic operations, high expertise in Commercial Process (S&OP, Sell-in, Sell-out, Free Sample, go-to-market strategies), Supply Chain of cold chain, Controlled Substance process, Quality Assurance, and Health Authority / Health Union interaction.
Project Management Office
People Management
Advanced English Level
High intermediate Spanish level is a plus
Logistics, Project Management
Compliance Management
Continuous Improvement
Corrective and Preventive Action (CAPA)
Developing Others
Fact-Based Decision Making
Give Feedback
Inclusive Leadership
ISO
Leadership
Performance Measurement
Quality Control (QC)
Quality Management Systems (QMS)
Quality Processes
Quality Standards
Standard Operating Procedure (SOP)
Team Management