Claims Submission & A/R Follow-Up Team Leader

Roman Health Pharmacy LLC; Brasília; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A healthcare company is looking for a Claims Submission & A/R Follow-Up Team Leader to support a dental insurance team in Brasília. This role involves ensuring accurate and timely claims submission, guiding a team, and resolving insurance issues effectively. Ideal candidates will have 3+ years in dental insurance claims, strong organizational and communication skills, and prior team leadership experience. This position offers a salary between $1,000 and $1,500 monthly.

Qualificações

• Minimum of 3 years' experience in dental insurance claims and accounts receivable.
• Prior experience in a team lead or mentoring role is preferred.
• Familiarity with dental insurance processes is essential.

Responsabilidades

• Support and guide a team handling insurance claims and A/R follow-up.
• Ensure claims are submitted clean and complete within 24 hours.
• Confirm required attachments are included.
• Follow up on insurance claims over 21 days until resolved.
• Assist with denied or complex claims.

Conhecimentos

Dental insurance claims experience

Team leadership

Communication skills

Problem-solving skills

Organizational skills

Descrição da oferta de emprego

We’re looking for a Claims Submission & A/R Follow-Up Team Leader to support and guide a centralized dental insurance team. This hands‑on role ensures claims are submitted accurately and on time, insurance follow‑up is done consistently, and payments are received without unnecessary delays.

Key Responsibilities

• Support and guide a team handling insurance claims and A/R follow‑up
• Ensure claims are submitted clean and complete within 24 hours of treatment
• Confirm required attachments (X-rays, narratives, photos, etc.) are included
• Follow up on insurance claims over 21 days until resolved
• Assist with denied, underpaid, or complex claims
• Collaborate with credentialing and office teams to resolve insurance issues
• Identify trends or recurring issues that may delay payment

Qualifications

• 3+ years of dental insurance claims and A/R experience
• Prior team lead or mentoring experience preferred
• Knowledge of dental insurance processes and payer requirements
• Strong organization, communication, and problem‑solving skills
• Experience in a dental group or DSO environment is a plus

What Success Looks Like

• Timely claim submission and consistent follow‑up
• Reduced aging insurance A/R
• Clear communication with offices and internal teams

This role is ideal for someone who enjoys supporting others, solving problems, and improving insurance processes.

$1,000 - $1,500 a month