Carrier Manager

C.H. Robinson Worldwide; São Paulo; Híbrido; BRL 60.000 - 90.000; Tempo integral

Resumo da oferta

A global logistics company is looking for a Carrier Manager in São Paulo, Brazil. This full-time role focuses on managing carrier relationships, negotiating rates, and enhancing operational excellence across diverse client needs. The ideal candidate should have strong communication skills in Portuguese, English, and Spanish, a bachelor's degree, and experience in procurement or carrier sales. The role offers a hybrid work model with competitive benefits including medical and dental insurance.

Serviços

Private Medical Insurance

Dental Insurance

Life Insurance

Paid Time Off to Volunteer

Meal Vouchers

Daycare Allowances

Child Birth Credit

Qualificações

• Bachelor’s degree from an accredited college or university.
• Solid professional experience in logistics or supply chain.
• Professional experience in procurement or carrier sales is preferred.

Responsabilidades

• Manage relationships with carriers and negotiate rates.
• Collaborate on performance improvement plans for carriers.
• Handle rate and invoice exception management.

Conhecimentos

Strong communication skills in Portuguese

Strong communication skills in English

Strong communication skills in Spanish

Negotiation skills

Analytical skills

Relationship management

Formação académica

Bachelor’s degree

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Carrier Manager page is loaded.

Carrier Manager – Remote type: In Office. Locations: São Paulo, São Paulo, Brazil. Time type: Full time. Posted Today. Job requisition id: R.

• C.H. Robinson is looking for a Carrier Manager in São Paulo.
• In this role, you will have a direct impact on strengthening our carrier network and ensuring seamless transportation solutions across multiple countries.

Your work will drive operational excellence and enhance customer satisfaction by building strong partnerships and optimizing carrier performance. As a Carrier Manager, you will manage relationships with carriers, negotiate rates, and oversee capacity planning to support diverse client needs.

You’ll leverage your expertise to deliver cost‑effective solutions while maintaining service quality and compliance.

Language Fluency

• Portuguese, Spanish, and English
• is essential for success in this dynamic, multi‑country environment.

Work Arrangement

• Engage with peers on‑site three days a week, igniting creativity and driving impactful results.
• Remote work two days a week, striking a balance between teamwork and autonomy.

Duties and Responsibilities

• Collaborate to create performance improvement plans for carrier and track improvement to plan
• Work to continuously improve carrier management processes
• Manage carrier rates, lane bids and maintain master rate file
• Responsible for rate and invoice exception management in conjunction with the internal customer account team
• Publish and interpret carrier scorecards and service metrics
• Work directly with customer on large RFP exercises
• Act as carrier escalation point to assist with the resolution of any open issues
• May participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests
• Other duties or responsibilities as assigned according to the team and / or country specific requirements

Qualifications

• Bachelor’s degree from an accredited college or university
• Solid professional experience
• Strong communication skills in Portuguese, English and Spanish
• Professional experience in Procurement, carrier sales, transportation, logistics, and/or Supply Chain (Preferred)
• Exceptional facilitation skills including but not limited to relationship management, presentation, documentation and accountability
• Strong root‑cause and analytical skills
• Strong negotiation and conflict resolution skills
• Demonstrated ability to communicate with various levels within customer organization (both written and verbal)
• Ability to identify, understand and execute based on market trends and pricing strategies
• Proficient in Microsoft Office Suite of programs
• Values a diverse and inclusive work environment

Fraud Protection

You will never be asked to pay fees or share your personal financial details during our recruitment process.

Health and Well‑Being

• Your Health, Wealth, and Self
• Your total well‑being is the foundation of our business.

Benefits

• Private Medical Insurance
• Dental Insurance
• Life Insurance
• Paid Time Off to Volunteer in Your Community
• Meal / Food Vouchers
• Daycare Allowances
• Child Birth Credit
• Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We are committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals.