Business Account Specialist - Sao Paulo (F / M / X)

Mantu Group Sa; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global consulting firm in São Paulo is seeking a Business Account Specialist to ensure client satisfaction and retention. The successful candidate will onboard suppliers and clients, validate project setups, and collaborate closely with Account Managers. Ideal applicants should have 2 years of relevant experience and strong communication skills in Portuguese and English. The firm values diversity and offers a vibrant workplace with numerous training opportunities.

Serviços

International community with 110+ nationalities

Robust training system with 250+ modules

Vibrant workplace with team-building events

Qualificações

• 2 years of experience in Customer Support, Account Management, or a related service field.
• Analytical mindset with attention to detail.
• Comfortable working both independently and as part of a team.

Responsabilidades

• Ensure the satisfaction and retention of the client portfolio.
• Onboard suppliers and clients to the platform.
• Create and validate new projects.
• Monitor project renewals and manage purchase orders.
• Maintain strong alignment with Account Managers.
• Ensure seamless billing through coordination with Finance.
• Improve sales administration processes.

Conhecimentos

Strong interpersonal skills

Excellent communication skills in Portuguese

Excellent communication skills in English

Formação académica

Degree in Communication, Management, IT, Business or similar

Descrição da oferta de emprego

Overview

Permanent Job

We connect large companies with external experts—freelancers, IT vendors, and consulting firms—helping them find the right talent for the right project at the right moment, and manage them throughout the entire project lifecycle.

Ready to join the adventure?

Job description

Business Account Specialist

to play a key role in ensuring the continued success and satisfaction of our rapidly growing customer base.

Your Role

You will contribute to our clients' success by :

• Ensuring the satisfaction and retention of your client portfolio.
• Onboarding suppliers and clients onto our platform to guarantee optimal use of our services.
• Creating and validating new projects — verifying the correct configuration of supplier and client profiles, validating legal documents, and processing purchase orders.
• Closely monitoring project renewals and managing purchase order receptions.
• Maintaining strong alignment and collaboration with Account Managers.
• Ensuring a seamless billing process through close coordination with the Finance team.
• Continuously improving our sales administration processes by sharing feedback and ideas that enhance the value we deliver to clients.
• Providing additional support when needed to meet business objectives.

About You

You are an enthusiastic, detail-oriented professional who enjoys working with people and solving problems.

Ideal Candidate Profile :

• Strong interpersonal skills and a positive, proactive attitude.
• Excellent communication skills in Portuguese and English

Minimum

2 years of experience

in Customer Support, Account Management, or a related service field (preferably within digital products).

A degree in

Communication, Management, IT, Business, or a similar field.

Analytical mindset with the ability to manage complexity and pay close attention to detail.

Comfortable working both independently and as part of a team.

What we offer

An international community bringing together 110+ different nationalities.

An environment where trust has a central place : 70% of our key leaders started their careers at the first level of responsibilities.

A robust training system with our internal Academy and 250+ available modules.

A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.).

Strong commitments to CSR notably through participation in our WeCare Together program.

Our Hiring Process

Short phone call with our talent acquisition team to discuss about your ambitions and how they align with Mantu's mission.

First interview with your future manager or director.

Second interview with a senior leader or your future teammates.

Third with the department director.

If we are a perfect match, this interview might just end with a job offer.

The recruitment process may vary depending on the candidate's profile.

Equal Opportunity Statement

LittleBIG Connection is proud to be an equal opportunity workplace.

We are committed to promoting diversity within the workforce and creating an inclusive working environment.

For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.