Area Manager, Inbound / Outbound

Amazon Servicos de Varejo do Brasil Ltda.; Betim; Presencial; BRL 50.000 - 70.000; Tempo integral

Resumo da oferta

A global retail leader is seeking an Area Manager in Betim, Minas Gerais. The successful candidate will oversee the productivity and safety of their department, ensuring effective management of warehouse associates and customer satisfaction. A Bachelor's degree and proficiency in English are required. This role involves managing a flexible schedule, contributing to process improvements, and driving team performance to meet operational goals. Your leadership will impact thousands of customer experiences daily.

Qualificações

• Fluent in English (speaking, writing, reading).
• Experience in employee and performance management.
• Willing to work flexible schedules including weekends and holidays.

Responsabilidades

• Ensure customer orders are received in a timely manner.
• Manage and train warehouse associates effectively.
• Lead change and innovation to improve operational efficiency.

Conhecimentos

Leadership

Process improvement

Performance management

Effective communication

Problem-solving

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking an Area Manager for our facility. Amazon is one of the most recognizable brand names in the world, and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor, ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Key job responsibilities

You and your team of warehouse associates are responsible for ensuring that Amazon customers receive their orders. You are responsible for ensuring that you have properly trained team members and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed... Innovation has made us the global leader we are today.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Speak, write, and read fluently in English
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
• Employee and performance management experience

PREFERRED QUALIFICATIONS

• Performance metrics, process improvement or lean techniques experience;
• Advanced English skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.