Agente de Service Desk 2

SondaRH Consultoria; Mato Grosso do Sul; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa de consultoria em tecnologia em Mato Grosso do Sul está buscando um profissional para fornecer suporte e assistência técnica aos usuários. O candidato ideal deverá ter nível avançado de inglês e conclusão do ensino médio. Oferecemos flexibilidade no trabalho, desenvolvimento profissional e um ambiente colaborativo. Conhecimento básico de informática é um diferencial. Venha fazer parte da nossa equipe e contribuir com inovações que impactam a vida das pessoas.

Serviços

Flexibilidade de trabalho

Desenvolvimento profissional

Ambiente colaborativo

Qualificações

• Nível avançado de inglês para comunicação com clientes internos e externos.
• Diploma de ensino médio ou equivalente é necessário.
• Habilidades básicas de navegação em computador.

Responsabilidades

• Fornecer suporte e assistência técnica aos usuários.
• Resolver incidentes apresentados pelos clientes.

Conhecimentos

Inglês avançado

Navegação básica em computadores

Formação académica

Ensino médio completo ou GED

Descrição da oferta de emprego

Overview

The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology.

Responsibilities

• Provide support and technical assistance to users
• Provide the client with technical assistance by solving their incidents

Qualifications

• Advanced English level for written and verbal communication with internal and external customer
• High school diploma or GED
• Basic computer navigation skills

On site, only in Hermosillo.

What can you expect from us?

• Work flexibility, promoting balance in your personal and professional life.
• Professional development and constant evolution of your skills, always according to your interests.
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

• SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development.
• SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health.
• And much more!
• Diversity +Inclusion = Innovation and collaboration

At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities.

Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability.

Be part of our team!