Account Manager, Onboarding (English)

Google Inc.; São Paulo; Presencial; BRL 70.000 - 90.000; Tempo integral

Resumo da oferta

A leading global technology firm is looking for a sales professional in São Paulo, Brazil, to drive client relations and enhance customer success through innovative advertising solutions. The ideal candidate will have a bachelor’s degree and at least 2 years of experience in advertising or consultative sales, fluent in English to ensure effective communication with clients. Responsibilities include managing customer onboarding and delivering tailored solutions to improve value and achieve business growth goals.

Qualificações

• 2 years in advertising, sales, business development, or marketing.
• Fluent in English for client management.
• Experience managing digital marketing campaigns.

Responsabilidades

• Manage client relationships to achieve business goals.
• Deliver excellent onboarding experience to advertisers.
• Engage customer stakeholders to uncover KPIs and strategies.
• Pitch data-driven solutions to improve customer value.

Conhecimentos

Advertising

Consultative sales

Business development

Online media knowledge

Communication in English

Formação académica

Bachelor's degree

Master's degree in business

Descrição da oferta de emprego

Apply

Please submit your resume in English - we can only consider applications submitted in this language.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of advertising, consultative sales, business development, online media environment, or marketing role.
• Ability to communicate in English fluently to support client relationship management in different regions.

Preferred qualifications

• Master's degree in a business related field.
• 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI‑era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

In this role, you will manage and develop relationships with clients and help them achieve business goals, contribute to the team performance delivering against quarterly business goals. You will deliver against assigned customer goals, while prioritizing and delivering an excellent on‑boarding experience to Google's advertisers, and work with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) Sales to deliver seamless customer on‑boarding. You will implement ways to improve the customer relationships, tailor and share performance‑enhancing suggestions and promote other Google products. You will communicate with customers via phone and email and provide advice, help our advertisers get the best return on their advertising investment by working with them in a consultative role.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small‑and‑medium‑sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Engage and influence key customer stakeholders by leading meetings to uncover marketing goals and Key Performance Indicators (KPIs), translating them into campaign strategies.
• Build and pitch data‑driven solutions to improve customer value through Google’s advertising solutions, manage objections, and achieve business growth goals.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.