Office Manager m/f/x

Jobat; Brussel; On-site; EUR 40,000 - 52,000; Full time

Job summary

Jobat is seeking an Office Manager to act as a central point of coordination for the Technical Director and support various operational teams across the shopping centre.

The role covers administrative management, coordination with tenants and partners, reception and customer relations, information management, and occasional support to management. It focuses on smooth daily operations and effective communication.

Qualifications

• Experience in office administration and coordination.
• Strong communication with internal teams and external partners.
• Ability to organize meetings and manage administrative workflows.

Responsibilities

• Coordinate internal and external communications and prepare documents.
• Manage agendas, organise meetings and circulate weekly data to stakeholders.
• Support office operations, manage supplies and basic SUMUP tasks.
• Welcome visitors and provide information about the centre's services.
• Maintain records, ensure confidentiality and update house rules on Chainels.
• Assist Facility Manager with follow-ups and ad hoc reports.

Skills

Coordination

Administration

Reception

Customer service

Job description

Jobomschrijving

The Office Manager acts as a central point of coordination for the Technical Director and supports various operational teams across the shopping centre.

Administrative Management

She/he manages internal and external communications, prepares and reviews documents, maintains updated tenant information, circulates weekly footfall data to the Landlord, the Property Manager and the internal team, and organises meetings and conferences. She/he also manages agendas, appointments and administrative workflows.

Coordination

She/he collaborates closely with internal departments, external partners and tenants to ensure fluid communication and the smooth running of ongoing projects. Responsibilities include drafting meeting minutes, monitoring deadlines, managing office supplies, and overseeing the Info Desk schedule, orders and administrative tasks, including basic support with SUMUP-related matters.

Reception & Customer Relations

As a representative of the shopping centre, she/he welcomes visitors, partners and clients in a warm and professional manner and provides clear, accurate information regarding the centre's services and activities.

Information Management

She/he maintains all records, files and databases, ensures confidentiality and data security, oversees the publication and updates of House Rules on Chainels and manages internal communication such as "What\'s Up" on Chainels.

Support to Management

She/he assists the Facility Manager with follow-up on files such as security and insurance, prepares ad hoc reports and summaries to support decision-making and provides occasional support to the marketing team when needed.