Multilingual Breakdown Support Coordinator

Volvo Trucks; Oost-Vlaanderen; Sur place; EUR 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Shift allowance

Restaurant on site

Relocation assistance

Well-being services

International environment

Résumé du poste

Volvo Trucks is seeking multilingual advisors to support international breakdowns across Europe, communicating with repair dealers and updating customers. The role requires a proactive, creative mindset and strong teamwork to provide round-the-clock service.

You will be fluent in English, Dutch and German, with French as an asset, and you will join an international environment that values care and empowerment.

Qualifications

• Fluent in English, Dutch and German (written and verbal).
• Customer-focused mindset with a desire to deliver the best possible service.
• Confident communicator who adapts style to each customer.
• Willingness to work in shifts to provide round-the-clock service.

Responsabilités

• Support customers with international breakdowns across Europe.
• Maintain regular dialogue with the dealer performing repairs and update customers.
• Apply creative and proactive problem-solving to keep customers informed and supported.
• Collaborate effectively within a team to ensure smooth service delivery.

Connaissances

Fluent English

Fluent Dutch

Fluent German

Customer focus

Clear communication

Teamwork

Proactive problem solving

Description du poste

Volvo Trucks is seeking multilingual advisors to support international breakdowns across Europe, communicating with repair dealers and updating customers. The role requires a proactive, creative mindset and strong teamwork to provide round-the-clock service.

You will be fluent in English, Dutch and German, with French as an asset, and you will join an international environment that values care and empowerment.