Bilingual Customer Service Coordinator - German & Dutch

Volvo Group; Oostakker; Sur place; EUR 32 000 - 45 000; Temps partiel

Avantages offerts par ce poste

Restaurant on site

Relocation support

International environment

Shift allowance

Meal vouchers

Résumé du poste

Volvo Group is seeking a Customer Service Coordinator fluent in English, Dutch and German to support customers across Europe from its Oostakker location. The role involves handling international breakdowns, coordinating with repair dealers, and ensuring timely updates to customers.

A collaborative team environment and shift-based schedule are offered to provide 24/7 coverage. Join Volvo Group to contribute to safe, sustainable transport solutions while developing your language and customer

Qualifications

• Customer-focused mindset delivering the best possible service.
• Confident communicator adapting style to each customer.
• Proactive and creative problem-solving mindset.
• Team player who learns and develops skills.

Responsabilités

• Support customers with international breakdowns across Europe.
• Communicate with the repair dealer and update customers on progress.
• Apply proactive, creative problem solving to keep customers informed.
• Collaborate in a team to provide round-the-clock service.

Connaissances

Fluent English

Fluent Dutch

Fluent German

Description du poste

Volvo Group is seeking a Customer Service Coordinator fluent in English, Dutch and German to support customers across Europe from its Oostakker location. The role involves handling international breakdowns, coordinating with repair dealers, and ensuring timely updates to customers.

A collaborative team environment and shift-based schedule are offered to provide 24/7 coverage. Join Volvo Group to contribute to safe, sustainable transport solutions while developing your language and customer