Multilingual Customer Support Coordinator — EU/24/7

VOLVO GROUP BELGIUM; Oostakker; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

VOLVO GROUP BELGIUM is looking for multi-lingual advisors to support customers across Europe with international breakdowns. You will be part of a dynamic team that values communication, problem-solving, and collaboration.

This role is critical in ensuring our customers experience peace of mind during breakdowns, and it requires a proactive approach to manage situations effectively. Join us to help deliver exceptional customer service while working among diverse colleagues in a supportive environment.

Qualifications

• Fluent in multiple languages to support diverse customer base.
• Strong communication skills to liaise with dealers and customers.
• Creative problem-solving abilities to manage breakdowns effectively.

Responsabilités

• Utilize language skills to support customers with breakdowns.
• Maintain regular communication with dealers and update customers.
• Proactively solve problems and ensure customer satisfaction.
• Collaborate effectively within the team.

Description du poste

VOLVO GROUP BELGIUM is looking for multi-lingual advisors to support customers across Europe with international breakdowns. You will be part of a dynamic team that values communication, problem-solving, and collaboration.

This role is critical in ensuring our customers experience peace of mind during breakdowns, and it requires a proactive approach to manage situations effectively. Join us to help deliver exceptional customer service while working among diverse colleagues in a supportive environment.