Multilingual 24/7 Customer Support Agent (EN/CZ/PL/LT)

Adecco Portugal; Oost-Vlaanderen; Hybrid; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Meal-time vouchers

Shift premium

Company restaurant

Job summary

Volvo is seeking an enthusiastic customer service representative to join their Central-East team. The role involves supporting international breakdowns and maintaining regular communication with dealers and customers.

Successful candidates will have a Bachelor thinking level, be fluent in English, Czech, Polish, and Lithuanian, and be flexible in working hours, including night shifts. The position offers a fixed-term contract with benefits like meal vouchers and housing assistance.

Qualifications

• Bachelor thinking level required.
• Fluent in English, Czech, Polish, and Lithuanian at B2 level.
• Flexible with full-time working hours and rotation shifts.
• Must hold a category B driving license.

Responsibilities

• Provide first line support for international breakdowns.
• Maintain regular contact with dealers and customers.
• Work with a dedicated team providing 24/7 customer support.

Skills

Fluent in English

Fluent in Czech

Fluent in Polish

Fluent in Lithuanian

Flexibility in working hours

Education

Bachelor thinking level

Job description

Volvo is seeking an enthusiastic customer service representative to join their Central-East team. The role involves supporting international breakdowns and maintaining regular communication with dealers and customers.

Successful candidates will have a Bachelor thinking level, be fluent in English, Czech, Polish, and Lithuanian, and be flexible in working hours, including night shifts. The position offers a fixed-term contract with benefits like meal vouchers and housing assistance.