Onsite & Remote Desktop Support Specialist

Iron Systems, Inc

Schwechat

Hybrid

EUR 34.000 - 52.000

Vollzeit

vor 4 Stunden
Sei unter den ersten Bewerbenden
Bewerbungsgenerator

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Zusammenfassung

Iron Systems, Inc is seeking an IT Support Technician to provide onsite and remote assistance to end users across assigned locations in Austria. You will handle PC, VDI Host and mobile device support, print/scan device troubleshooting, and break-fix incidents while aiding asset management and new technology deployments.

Responsibilities include assisting VIP users, supporting meeting-room technology, and documenting activities.

Qualifikationen

  • Expertise on Windows 10/11 administration.
  • Troubleshooting MS Office, O365, and IE issues.
  • Hardware troubleshooting for PC and peripherals.
  • Experience with Windows imaging via Autopilot/Intune.
  • VPN troubleshooting knowledge.
  • MDM support for devices.
  • Experience with Office upgrades and deployments.
  • Basic networking and server admin knowledge.
  • Fluent English; German conversational skills.

Aufgaben

  • Provide onsite and remote support to end users in assigned locations.
  • Deliver PC, VDI Host and Mobile Device Support per service requirements.
  • Troubleshoot printing/scanning devices and handle break-fix incidents.
  • Perform IMAC tasks for PCs and peripherals and assist in asset management.
  • Assist in new technology deployments and user training.
  • Support VIP users and meeting-room technology.

Kenntnisse

Windows Admin
MS Office
Hardware troubleshooting
Office upgrades
Dell hardware
VPN troubleshooting
MDM
Autopilot/Intune
OneDrive/ Migration
Networking basics
Communication
German language
SCCM
Office 2016
MAC/iOS

Tools

Intune
Autopilot
OneDrive

Jobbeschreibung

Iron Systems, Inc is seeking an IT Support Technician to provide onsite and remote assistance to end users across assigned locations in Austria. You will handle PC, VDI Host and mobile device support, print/scan device troubleshooting, and break-fix incidents while aiding asset management and new technology deployments.

Responsibilities include assisting VIP users, supporting meeting-room technology, and documenting activities.

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