Senior Technical Support Consultant – Remote (Windows VPS)

Maxit Consulting - Max Corporate Group; Tandil; Remote; ARS 61,816,000 - 105,087,000; Full time

Benefits offered by this job

Remote work

International environment

USD compensation

Referral rewards

Work-life balance

Professional development

Trust culture

Job summary

SupportYourApp is seeking a Technical Support Consultant to provide high-quality technical support remotely to clients globally. You will communicate with customers via email and chat, build relationships, and stay updated on the latest tools and technologies.

The role requires VPS setup experience, Windows Server administration, and familiarity with trading platforms like TradingView, TradeStation, and NinjaTrader. A proactive, analytical mindset and reliable home office setup are essential.

Qualifications

• Excellent English communication skills (C1 or higher).
• Experience in a technical support role.
• Experience with VPS setup and management.
• Strong understanding of Windows Server administration.
• Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader.

Responsibilities

• Deliver outstanding technical support via emails and chats.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest and greatest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Skills

English (C1)

Technical support experience

VPS setup

Windows Server administration

Trading platforms (TradingView, TradeS

Tools

Trading platforms (TradingView)

Trading platforms (TradeStation)

Trading platforms (NinjaTrader)

Job description

SupportYourApp is seeking a Technical Support Consultant to provide high-quality technical support remotely to clients globally. You will communicate with customers via email and chat, build relationships, and stay updated on the latest tools and technologies.

The role requires VPS setup experience, Windows Server administration, and familiarity with trading platforms like TradingView, TradeStation, and NinjaTrader. A proactive, analytical mindset and reliable home office setup are essential.