Remote Technical Support Consultant: VPS & Trading

Supportyourapp; Santa Fe Capital; Remote; ARS 92,875,000 - 139,312,000; Full time

Benefits offered by this job

Remote work

USD compensation

Referral rewards

Job summary

SupportYourApp is seeking a Technical Support Consultant for VPS and trading-related inquiries. This remote, globally distributed role offers exposure to fintech-style customers and multilingual collaboration. You will work with trading platforms and Windows Server environments while maintaining high standards of data security.

Excellent English (C1) and a proactive, analytical mindset are essential. The position supports fully remote work with USD compensation and a people-first management

Qualifications

• Minimum 1 year in a technical support role or comparable experience.
• Familiarity with VPS setup and remote server management is required.
• Experience with Windows Server administration is beneficial.

Responsibilities

• Deliver technical support via emails and chats to customers.
• Build strong customer relationships and ensure satisfaction.
• Stay updated with evolving tools and technologies used by clients.
• Handle sensitive customer data with care and security.
• Apply best-in-class customer happiness practices.
• Understand client solutions deeply and collaborate with developers.

Skills

Technical support

VPS setup

Windows Server administration

Trading platforms knowledge

Analytical thinking

Tools

Trading platforms (TradingView/TradeStation/NinjaTrader)

Job description

SupportYourApp is seeking a Technical Support Consultant for VPS and trading-related inquiries. This remote, globally distributed role offers exposure to fintech-style customers and multilingual collaboration. You will work with trading platforms and Windows Server environments while maintaining high standards of data security.

Excellent English (C1) and a proactive, analytical mindset are essential. The position supports fully remote work with USD compensation and a people-first management