Senior Technical Support & Windows Server Specialist (Remote)

Carepatron

Ciudad de Mendoza

Remote

ARS 46,362,000 - 92,724,000

Full time

2 days ago

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Benefits offered by this job

Remote work

International team

USD compensation

Referral rewards

Work-life balance

Supportive leadership

Self-development culture

Trust culture

Job summary

SupportYourApp, a global Intelligent Support-as-a-Service leader, seeks a Technical Support Consultant to deliver outstanding technical support via emails and chats, build strong customer relationships, and stay current with tools and technology.

The role emphasizes VPS setup, Windows Server administration, and familiarity with TradingView, TradeStation, and NinjaTrader, with a fully remote international team and USD compensation.

Qualifications

Experience in a technical support role.
Excellent English communication skills (C1).
Experience with VPS setup and management.
Strong understanding of Windows Server administration.
Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader.

Responsibilities

Deliver outstanding technical support via emails and chats.
Build strong and lasting customer relationships.
Keep up with evolving tools and technology.
Handle sensitive customer data with care and security.
Apply the latest and greatest customer happiness practices.
Maintain deep understanding of client solutions and meet KPI.
Communicate with developers and cross-functional specialists.

Skills

Technical support

VPS setup

Windows Server

Trading platforms

English (C1)

Analytical thinking

Proactive attitude

Remote collaboration

Job description

The role emphasizes VPS setup, Windows Server administration, and familiarity with TradingView, TradeStation, and NinjaTrader, with a fully remote international team and USD compensation.

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