Remote VPS & Windows Server Support Engineer

Hire Hangar, Inc.

Municipio de Juan José Castelli

Remote

ARS 77,221,000 - 108,110,000

Full time

4 days ago

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Benefits offered by this job

Remote work

Compensation in USD

Flexible schedule

Job summary

SupportYourApp is seeking a Technical Support Consultant to provide expert technical support via email and chat, with a focus on VPS setups, Windows Server administration, and trading platforms. This remote, global role offers opportunities to work with clients across multiple countries and languages.

Join a multicultural team, deliver excellent customer service, and grow your technical knowledge while maintaining strong client relationships in a fast-paced SaaS environment.

Qualifications

Experience in a technical support role.
Experience with VPS setup and management.
Strong knowledge of Windows Server administration.
Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader.

Responsibilities

Deliver outstanding technical support via emails and chats.
Build strong and lasting customer relationships.
Keep up with evolving tools and technology.
Handle sensitive customer data with care and security.
Apply the latest customer happiness practices.
Maintain deep understanding of client solutions and meet KPI.
Communicate with developers and cross-functional specialists.

Skills

Excellent English (C1)

Technical support experience

VPS setup

Windows Server administration

Trading platforms knowledge

Analytical thinking

Proactive attitude

Home office hardware & internet

Job description

Join a multicultural team, deliver excellent customer service, and grow your technical knowledge while maintaining strong client relationships in a fast-paced SaaS environment.

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