Remote Technical Support Engineer: VPS, Windows Server & Trading

Teladoc Health, Inc.; Tandil; Remote; ARS 69,543,000 - 115,905,000; Full time

Benefits offered by this job

Compensation in USD

Referral rewards

Work-life balance

No time-tracking

Remote-friendly culture

Job summary

SupportYourApp is seeking a Technical Support Consultant to handle VPS and trading-related inquiries remotely, collaborating with developers and cross-functional teams to resolve issues efficiently.

The role demands strong English communication, VPS management, and Windows Server knowledge, with familiarity in trading platforms like TradingView, TradeStation, and NinjaTrader. Join a multicultural, remote-first environment committed to professional growth.

Qualifications

• Excellent English communication skills (C1).
• Experience in a technical support role.
• Experience with VPS setup and management.
• Strong understanding of Windows Server administration.
• Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader.
• Strong analytical thinking and research skills.
• Positive, proactive and responsible attitude.
• Personal computer with stable internet connection (min 50 Mbps down, 40 Mbps up).

Responsibilities

• Deliver outstanding technical support via emails and chats.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Skills

English (C1)

Technical support

VPS setup

Windows Server

Trading platforms

Analytical thinking

Proactive attitude

Stable internet

Job description

SupportYourApp is seeking a Technical Support Consultant to handle VPS and trading-related inquiries remotely, collaborating with developers and cross-functional teams to resolve issues efficiently.

The role demands strong English communication, VPS management, and Windows Server knowledge, with familiarity in trading platforms like TradingView, TradeStation, and NinjaTrader. Join a multicultural, remote-first environment committed to professional growth.