Remote Technical Support Consultant - VPS & Trading

Supportyourapp-1

Municipio de Rincón de los Sauces

Remote

ARS 64.866.000 - 105.021.000

Vollzeit

Vor 3 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Remote cooperation

International environment

USD compensation

Referral rewards

Work-life balance

Supportive leadership

Self-development opportunities

Trust-based culture

Zusammenfassung

SupportYourApp is seeking a Technical Support Consultant to deliver top-tier support for VPS and trading-related solutions in a fully remote, global setting. You will engage with customers via email and chat, maintain strong relationships, and stay current with the latest tools and processes.

The role requires solid technical support experience, English fluency at C1 level, and familiarity with VPS, Windows Server, and trading platforms.

Qualifikationen

Excellent English communication skills (C1).
Experience in a technical support role.
Experience with VPS setup and management.
Strong understanding of Windows Server administration.
Familiarity with trading platforms such as TradingView, TradeStation and NinjaTrader.

Aufgaben

Deliver outstanding technical support via emails and chats.
Build strong and lasting customer relationships.
Keep up with evolving tools and technology.
Handle sensitive customer data with care and security.
Apply the latest customer happiness practices.
Maintain deep understanding of client solutions and meet KPI.
Communicate with developers and cross-functional specialists.

Kenntnisse

English (C1)

Technical support experience

Analytical thinking

Customer relationship building

Tools

VPS setup

Windows Server administration

Trading platforms: TradingView, TradeStation, NinjaTrader

Jobbeschreibung