Remote Tech Support Consultant: VPS & Trading Platforms

Accenture Global

Tandil

Remote

ARS 77,396,000 - 123,833,000

Full time

3 days ago

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Benefits offered by this job

Remote work

USD compensation

Referral rewards

Work-life balance

No time-tracking

Job summary

SupportYourApp seeks a Technical Support Consultant to deliver expert technical support via emails and chats in a fully remote, global setting. You will build strong customer relationships, stay current with tools, and ensure data security while collaborating with developers across cross-functional teams.

You will need VPS experience, Windows Server know-how, and familiarity with TradingView, TradeStation, and NinjaTrader, plus strong English (C1) communication and analytical thinking.

Qualifications

Proven experience providing technical support.
Strong English communication (C1 or higher).
Hands-on VPS setup and management.
Solid knowledge of Windows Server administration.
Familiarity with TradingView, TradeStation, and NinjaTrader.
Analytical, proactive, and responsible.

Responsibilities

Deliver outstanding technical support via emails and chats.
Build strong customer relationships.
Keep up with evolving tools and technology.
Handle sensitive customer data securely.
Apply customer happiness practices.
Maintain understanding of client solutions and meet KPIs.
Communicate with developers and cross-functional specialists.

Skills

Tech support

English (C1)

VPS setup

Windows Server

Trading platforms

Analytical thinking

Proactive attitude

Home office

Tools

TradingView

TradeStation

NinjaTrader

Job description

You will need VPS experience, Windows Server know-how, and familiarity with TradingView, TradeStation, and NinjaTrader, plus strong English (C1) communication and analytical thinking.

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