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Proofpoint is seeking a highly technical Tier 2/3 Technical Support Engineer to troubleshoot and resolve complex platform, infrastructure, and deployment issues for an AI vision platform running on Kubernetes. This fully remote role requires LATAM-based candidates and availability during U.S.
East Coast business hours. Onboarding includes training and certification related to the platform, with collaboration across Engineering, Sales, and Customer Success.
Proofpoint is seeking a highly technical Tier 2/3 Technical Support Engineer to troubleshoot and resolve complex platform, infrastructure, and deployment issues for an AI vision platform running on Kubernetes. This fully remote role requires LATAM-based candidates and availability during U.S.
East Coast business hours. Onboarding includes training and certification related to the platform, with collaboration across Engineering, Sales, and Customer Success.