Remote Technical Support Consultant: VPS & Trading Platforms

Accenture Plc; Ciudad de Mendoza; Remote; ARS 77.221.000 - 123.554.000; Vollzeit

Benefits dieser Stelle

Opportunity to cooperate fully remote

Inclusive international environment

Compensation in USD

Rewards for referring friends

Work-life balance with health policy

Responsive leadership and development

Greenhouse conditions for self‑dev

Culture built on trust, no time-tracks

Zusammenfassung

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders in 60 languages across 30+ countries. We invite you to join as a Technical Support Consultant to deliver top-tier support for VPS and trading-related solutions in a fully remote, international environment.

You will engage via email and chat, build strong customer relationships, stay updated with tools and technologies, and ensure data security while meeting KPIs.

Qualifikationen

• Experience in a technical support role with focus on software/hardware products.
• Experience with VPS and Windows Server administration.
• Strong analytical thinking and problem-solving skills.

Aufgaben

• Deliver outstanding technical support via emails and chats.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest and greatest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Kenntnisse

English C1 proficiency

Tech support

VPS setup

Windows Server

Trading platforms

Analytical thinking

Proactive attitude

Stable internet

8GB RAM PC

Tools

TradingView

TradeStation

NinjaTrader

Jobbeschreibung

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders in 60 languages across 30+ countries. We invite you to join as a Technical Support Consultant to deliver top-tier support for VPS and trading-related solutions in a fully remote, international environment.

You will engage via email and chat, build strong customer relationships, stay updated with tools and technologies, and ensure data security while meeting KPIs.