Remote Technical Support Consultant - VPS & Trading

Supportyourapp-1; Rosario; Remote; ARS 74.132.000 - 111.199.000; Vollzeit

Benefits dieser Stelle

Remote work

USD compensation

Referral rewards

Flexible schedule

Professional development

Zusammenfassung

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries.

Join our remote, international team and thrive in a multicultural environment while developing new skills and delivering exceptional service. As a Technical Support Consultant, you will handle emails and chats, maintain strong client

Qualifikationen

• Experience in a technical support role.
• Proficiency with VPS setup and management.
• Strong knowledge of Windows Server administration.
• Familiarity with trading platforms (TradingView, TradeStation, NinjaTrader).
• Excellent English communication (C1 or higher).
• Strong analytical thinking and research skills.

Aufgaben

• Deliver outstanding technical support via emails and chats.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Communicate with developers and cross-functional specialists.

Kenntnisse

Technical support

VPS setup

Windows Server

Trading platforms

English (C1)

Analytical thinking

Problem solving

Tools

TradingView

TradeStation

NinjaTrader

Jobbeschreibung

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries.

Join our remote, international team and thrive in a multicultural environment while developing new skills and delivering exceptional service. As a Technical Support Consultant, you will handle emails and chats, maintain strong client