Remote SaaS Support Engineer (Construction Tech)

Payo Argentina; Tandil; Remote; ARS 61,816,000 - 100,451,000; Full time

Job summary

Prometeo Talent is seeking a Technical Support Representative for a fast-growing SaaS provider in the construction-permitting space. This 100% remote role supports contractors in the U.S. by guiding them through the platform and resolving technical questions to keep projects moving.

The ideal candidate is friendly, reliable, detail-oriented, and comfortable with technology. A strong analytical mindset and clear communication help explain workflows to users with varying levels of technical

Qualifications

• Customer-oriented mindset with strong communication skills.
• Analytical thinker with troubleshooting experience.

Responsibilities

• Handle inbound customer calls and provide professional, timely, and solution-oriented support.
• Troubleshoot issues related to the platform and guide users through workflows.

Skills

Technical troubleshooting

Analytical mindset

Customer service

Clear communication

Job description

Prometeo Talent is seeking a Technical Support Representative for a fast-growing SaaS provider in the construction-permitting space. This 100% remote role supports contractors in the U.S. by guiding them through the platform and resolving technical questions to keep projects moving.

The ideal candidate is friendly, reliable, detail-oriented, and comfortable with technology. A strong analytical mindset and clear communication help explain workflows to users with varying levels of technical