Remote SaaS Support Specialist – Construction Permits

Fiesta Health LLC; Santa Fe Capital; Remote; ARS 64,907,000 - 101,997,000; Full time

Benefits offered by this job

Remote work

Job summary

Prometeo Talent is seeking a Technical Support Representative for a fast-growing US SaaS company. This is a 100% remote role supporting Latin American customers, guiding users through the platform and solving technical questions to keep projects moving.

You will handle inbound calls, perform demonstrations, and explain workflows to users with varying technical knowledge. The ideal candidate is friendly, reliable, detail-oriented, and thrives in a fast-paced tech environment.

Qualifications

• Strong analytical mindset and problem-solving skills.
• Comfortable with technology and learning new platforms.
• Excellent verbal and written communication.

Responsibilities

• Handle inbound customer calls and provide professional, timely support.
• Troubleshoot issues related to the platform and workflows.
• Guide customers through platform features and workflows.
• Conduct product demonstrations to help users maximize value.

Skills

Technical support

Customer service

Troubleshooting

Communication

Job description

Prometeo Talent is seeking a Technical Support Representative for a fast-growing US SaaS company. This is a 100% remote role supporting Latin American customers, guiding users through the platform and solving technical questions to keep projects moving.

You will handle inbound calls, perform demonstrations, and explain workflows to users with varying technical knowledge. The ideal candidate is friendly, reliable, detail-oriented, and thrives in a fast-paced tech environment.