Remote SaaS Support Engineer for Construction Permitting

DB Financial; Municipio de Juan José Castelli; A distancia; ARS 54.089.000 - 84.997.000; Jornada completa

Descripción de la vacante

Prometeo Talent seeks a Technical Support Representative for a 100% remote role with a fast-growing SaaS company serving construction permitting contractors in the U.S. You will handle inbound calls, guide customers through the platform, and troubleshoot issues to keep projects moving.

The ideal candidate is friendly, reliable, detail-oriented, with strong analytical skills and the ability to explain technical concepts clearly to users with varying tech knowledge.

Formación

• Friendly, reliable, and detail-oriented candidate.
• Strong analytical mindset with troubleshooting ability.
• Ability to explain technical information clearly to customers.

Responsabilidades

• Handle inbound customer calls with professional, timely, and solution-oriented support.
• Troubleshoot platform issues and guide customers through workflows.

Descripción del empleo

Prometeo Talent seeks a Technical Support Representative for a 100% remote role with a fast-growing SaaS company serving construction permitting contractors in the U.S. You will handle inbound calls, guide customers through the platform, and troubleshoot issues to keep projects moving.

The ideal candidate is friendly, reliable, detail-oriented, with strong analytical skills and the ability to explain technical concepts clearly to users with varying tech knowledge.