Remote Account Manager — Higher Ed & Nonprofits

Sur; Neuquén; A distancia; ARS 92.241.000 - 138.361.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote role

Contractor role from LATAM

Unlimited PTO

USD compensation

Descripción de la vacante

Sur is seeking an Account Manager to nurture and grow partner relationships across higher education and nonprofit sectors. This remote role is paid in USD, with compensation based on experience and scope.

You will work with an Account Director on larger accounts while independently owning partners as their primary contact. You’ll be organized, proactive, and the glue that keeps multi-stakeholder work running smoothly.

Formación

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Native or near-native English fluency.

Responsabilidades

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Conocimientos

Account management

Project management

Communication

Requirements gathering

Asana

Analytics

Multi-location coordination

English fluency

Herramientas

Asana

Claude

CRM tools

Descripción del empleo

Sur is seeking an Account Manager to nurture and grow partner relationships across higher education and nonprofit sectors. This remote role is paid in USD, with compensation based on experience and scope.

You will work with an Account Director on larger accounts while independently owning partners as their primary contact. You’ll be organized, proactive, and the glue that keeps multi-stakeholder work running smoothly.