Remote Account Manager - Higher Ed & Nonprofits (LATAM)

Ags Youth Soccer Club; Ciudad de Mendoza; Remote; ARS 84,554,000 - 130,675,000; Full time

Benefits offered by this job

Remote role

USD compensation

Growth opportunities

Job summary

Unknown Agency is seeking an Account Manager to own day-to-day partner success for universities and nonprofits in a fully remote role paid in USD. You will manage timelines, deliverables, and performance, collaborating with an Account Director on larger accounts while independently supporting partner relationships.

The role emphasizes proactive communication, cross-functional coordination with creative and analytics teams, and a focus on renewals and upsell opportunities.

Qualifications

• 3+ years of account management experience in marketing/agency.
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Skills

Account management

Project management

Communication

Translating needs into direction

Asana/PM tools

Performance data analysis

Multitasking in fast-paced env

Fluency in English

Tools

Asana

Job description

Unknown Agency is seeking an Account Manager to own day-to-day partner success for universities and nonprofits in a fully remote role paid in USD. You will manage timelines, deliverables, and performance, collaborating with an Account Director on larger accounts while independently supporting partner relationships.

The role emphasizes proactive communication, cross-functional coordination with creative and analytics teams, and a focus on renewals and upsell opportunities.