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Digital and Communications Marketing Manager

AccorHotel
Dubaï
AED 60 000 - 100 000
Description du poste
Job Responsibilities:
  • Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.
  • Brainstorm new and creative growth strategies.
  • Collaborate with agencies (PR agency, social media agency, digital agency, creative agency) and other vendor partners.
  • Collaborate with internal teams to create landing pages for dedicated campaigns and optimize user experience.
  • Conceptualize and execute multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels.
  • Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics.
  • Design, build, and maintain the hotel's and outlets' social media presence.
  • Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
  • Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads.
  • Identify trends and insights and optimize spend and performance based on the insights.
  • Identify effectiveness and impact of current marketing initiatives with tracking and analysis and optimize accordingly.
  • Instrument conversion points and optimize user funnels.
  • Lead the marketing programs from start to finish, leveraging internal support and driving collaboration.
  • Manage content and updates for customer and internal touchpoints, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support.
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
  • Partner with email performance marketing and web teams to design, test, and evolve lead nurturing tactics.
  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns for the hotel and F&B outlets.
  • Present ideas and final deliverables to internal and external teams and communicate with senior leaders about marketing programs, strategies, and budgets.
  • Supervise photo and video shoots for the hotel and F&B outlets.
  • Update and maintain the hotel's website content.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
  • Work in partnership with the creative team to develop creative briefs and guide creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets.

Qualifications:

  • Bachelor's degree in marketing, business, or related field.
  • Excellent written and verbal communication skills.
  • Proven experience developing marketing plans and campaigns.
  • Strong project management, multitasking, and decision-making skills.
  • Metrics-driven marketing mind with an eye for creativity.
  • Experience with marketing automation and CRM tools.
  • Master's degree a plus.
  • Proficiency with online marketing and social media strategy.
  • Proven experience designing interactive applications and networking platforms.
  • Willingness and ability to travel.
  • Established press and media contacts.

Remote Work: No


Employment Type: Full-time

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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