Office Manager jobs in United States
Assistant Front Office Manager — Guest Experience Lead
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Assistant Front Office Manager — Guest Experience Lead
Job summary
A prestigious hotel property located in the United Arab Emirates is seeking an Assistant Front Office Manager. In this role, you will assist in providing leadership to the Front Desk team, ensuring exceptional guest experiences and adherence to operational policies. The position requires at least 3 years of hotel operations experience, with a focus on customer service and team training. A collaborative work environment and opportunities for growth are offered, backed by a robust compensation and benefits package.
Benefits
Qualifications
- 3 years experience in hotel operations.
- Strong understanding of Front Desk responsibilities.
- Ability to train and lead team members.
Responsibilities
- Assist the Director of the Front Office.
- Supervise daily Front Desk operations.
- Ensure compliance with policies and standards.
- Handle guest complaints effectively.
- Participate in the hiring and training processes.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.