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Résumé du poste
A leading automotive group in Ras Al Khaimah is seeking a passionate Service Advisor to represent their brand. Responsibilities include enhancing customer relationships, driving revenue through upselling, and providing expert advice on automotive services. The ideal candidate should have 3-5 years of automotive dealership experience, a strong understanding of automotive products, and excellent communication skills in English. This position offers opportunities for growth within a dynamic team.
Qualifications
- Minimum of 3–5 years as a Service Advisor in an automotive dealership.
- A solid understanding of automotive products, processes, and technical details.
- Passion for going the extra mile to delight customers.
Responsabilités
- Create strong, long-lasting connections with customers to enhance retention.
- Drive monthly revenue through strategic upselling.
- Address customer needs with expert advice ensuring quality service.
- Provide timely updates on vehicle progress to customers.
- Handle customer complaints efficiently to ensure satisfaction.
- Follow all company policies to deliver a premium customer experience.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.