Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, whether in your hotel, in other hospitality environments, in your country, or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
We are Heartists
“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savor Life - We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savor the flavor of life, balancing small indulgence with what’s good for them—and good for the world.
Job Description
The Role
- Under the general guidance and supervision of the Cluster Director of Sales and Marketing / Assistant Director of Sales, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.
- To drive, manage, and maintain robust positive relations with all key accounts and business partners of Accor and the hotel.
- To work as a team member to create the most professional sales team in Accor and the hotel. To meet and exceed sales targets set in the monthly and yearly forecasts and to direct all efforts to maximizing the hotel’s revenues and profits across all revenue streams, specifically rooms, small meeting conference, and food & beverage departments.
- To develop a network of contacts to encourage and secure hotel trial from key decision makers.
- Generates and maintains customers of the corporate segment through various sales activities (face-to-face sales calls, telephone calls, entertainment).
- Maintains a high level of exposure for the hotel through direct sales, telephone, and written communications.
- Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for comprehensive client servicing, achieving targets, and maximum productivity.
- Provides service that is sincere, warm, and enthusiastic, ensuring guests’/residents’ & Heartist’s satisfaction at all times.
- Familiarizes yourself with all guests, residents, and Heartists, and commits to service excellence.
- Promotes efficiency, confidence, courtesy, and an extremely high standard of social skills.
- Promotes and ensures good inter-departmental relations.
- Displays a pleasant manner and positive attitude at all times and promotes a good company image to guests and Heartists.
- Demonstrates pride in the workplace and personal appearance when representing the hotel, indicating high commitment.
- Maintains the highest standards of professionalism, ethics, and attitude towards all hotel guests, clients, staff, and employees.
- Maintains professional business confidentiality.
- Adheres to Company and Hotel rules and regulations at all times.
- Possesses good knowledge of S&C, Microsoft Office, and Outlook. Uses available technology for reports, communication, and client correspondences.
- Flexible to adapt to sudden increases in working hours as per business needs.
Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or related field.
- Previous experience in a similar role is an asset.
- Strong communication, negotiation, and interpersonal skills.
- Excellent presentation and persuasion abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office applications and CRM software.
- Knowledge of the local market and industry trends is an advantage.