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Microsoft Dynamics CRM Techno-Functional Consultant - Banking Sector
Apt Resources
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Microsoft Dynamics CRM Techno-Functional Consultant - Banking Sector
Job summary
An established industry player in the banking sector is looking for a seasoned Microsoft Dynamics CRM Techno-Functional Consultant. This role offers the opportunity to design and implement innovative CRM solutions while collaborating with stakeholders to gather requirements and develop prototypes. The ideal candidate will possess a strong blend of technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, along with hands-on experience in Power Platform and Azure environments. Join a dynamic team where your contributions will drive impactful solutions in a fast-paced environment.
Qualifications
- 6-8 years of experience in Microsoft Dynamics CRM with a Bachelor's degree.
- Expertise in Sales and Service modules with strong technical skills.
Responsibilities
- Design and implement Microsoft Dynamics CRM solutions and customize workflows.
- Collaborate with stakeholders to gather requirements and develop prototypes.
Skills
Education
Tools
Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client’s team in the banking sector, based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.
Key Responsibilities :
- Design, develop, and implement Microsoft Dynamics CRM solutions.
- Customize workflows and handle post-implementation support and service requests.
- Collaborate with stakeholders to gather and define requirements and develop prototypes.
- Architect solutions with best practices in security, scalability, and performance.
- Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
- Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
- Implement and maintain integrations with backend and third-party systems.
- Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.
Requirements
- 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
- Expertise in Microsoft Dynamics CRM Sales and Service modules.
- Experience with Canvas and Model-Driven apps is a plus.
- Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
- Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
- D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
- Familiarity with Agile methodology, story writing, and backlog prioritization.
- Excellent communication and stakeholder management skills.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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