Customer Service Specialist à Émirats arabes unis

• Understand relevant demographics and key consumer drivers of the GCC market and HNI markets
• Work closely with the brand team to implement SQ initiatives in key pockets
• Work closely with the Central marketing organisation to implement sourcing strategies
• Work closely with marketing and sales to execute community, brand and developer specific events
• Track the local media and work with content team to tailor PR and content strategies
• Track spends, MIS and report back to the CMO, board and Transaction Leader for the market.
• Track developer relationships and update all teams on their launch calendar for timely response
• Work with project marketing teams on launch amplification and volume closures
• Collaborate with design and marketing teams to push social media content on relevant pages
• Plan shoots and listings of developer and investor inventory on corporate marketing platform
• Work with digital team to promote various hero projects/ segments
• Do daily/ weekly / monthly / quarterly meetings and updates with the leadership.
• Understand buyer profiles, create analysis and reports to align performance and sales teams
• Create a network of freelancers, video, production and design teams for timely execution
• Work in collaboration with expert marketing dedicated per marketing division.
• Understand ROI, pipelines and closing potential for all active / focus projects
• Work as a team player with a can-do attitude and bias-for-action to ensure topline momentum as per AOP goals.
• Learn new tools, techniques, best practices, strategies, by studying category, competition and other industries.
• Follow system discipline, KRAs, best-practices, code-of-conduct and emerge as a top performer in marketing and a model associate for the brand and business.

• 3 – 8 years of direct marketing experience with a known brand.
• Additional understanding / experience of Real Estate business will be preferred.
• Ability to plan, manage, co-ordinate and handle vendors and meet business goals.
• 360o / working level understanding of brand, marketing, digital, events and activations for any product / service brand with emphasis on execution.
• Education: Graduation / Post-graduate / MBA / Masters in communications/ marketing / business management with specialisation in marketing.
• Candidates with the requisite experience from Tier 1 colleges and Industry will be preferred.
• Fluency in English and any other second language language: Arabic/ Hindi/ Marathi / Urdu.

• He/she must be driven, committed, detail oriented and be hands-on from planning to implementation.
• Ability to drive execution and achieve KPIs of marketing, ROI, results for a mid-sized organisation.
• Data proficiency, marketing planning, and ability to send timely updates, insights, upline / work-groups will be an expectation from the role.

Fast-paced startup moving forward a unicorn growth path over the next few years. Good benefits for associates. Long-term career employer. Career progression opportunities. Incentives comparable to the best in the industry for star-performers.

SQUAREA Consulting Pvt Ltd