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Client Relationship Specialist
Job summary
A leading financial services provider in Dubai seeks a Service Relationship Officer to manage client accounts and enhance customer satisfaction. Responsibilities include resolving client inquiries and advocating for product services. The ideal candidate has 3-5 years of experience in customer service and excellent communication skills. This role offers training and exposure to diverse clients, providing a pathway to advance towards Relationship Manager positions.
Qualifications
- 3-5 years of relevant experience.
- Proficient knowledge of basic bank products such as deposit accounts and credit cards.
- Good time management skills.
Responsibilities
- Manage client accounts and relationships to meet customer needs.
- Execute daily customer service activities and resolve inquiries.
- Advise customers on product options and build relationships.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.