Waitress - Brasserie Boulud

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality organization in Dubai seeks a dedicated F&B service professional to provide excellent service to guests. The ideal candidate will have strong communication skills, prior serving experience, and the ability to handle cash efficiently. This full-time position offers the opportunity to work in a vibrant setting, ensuring customer satisfaction, maintaining cleanliness, and adhering to service standards.

Qualifications

• Minimum 1 year of food and beverage serving experience.
• Previous public contact and/or cashiering experience.
• Average reading, writing, and oral proficiency in English.

Responsibilities

• Provide prompt and courteous F&B service to guests.
• Acknowledge VIP arrivals and fulfill their needs.
• Utilize the POS system to process sales and manage cash.
• Ensure cleanliness and orderliness in the restaurant.

Skills

Customer service

Problem resolution

Cash handling

Communication

Teamwork

Education

Secondary education

Job description

Brasserie Boulud

Bringing the true meaning of gastronomie francaise to DubaiBrasserie Bouludserves simple fresh and seasonal dishes hand crafted to create authentic and appetizing experiences.Inspired by the French art de vivre the restaurant offers French contemporary cuisine rooted in tradition. The venue represents Chef Daniel Bouluds casual approach to fine dining.

The Position

To provide prompt and courteous F&B service to the Hotels guests.

KEY ROLES & RESPONSIBILITIES

• Read daily events to acknowledge any VIPs arrivals.
• Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Present childrens menus when appropriate and describe specials and alternative cuisine
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales print checks close checks and complete cashout procedures
• Carry trays bus and reset tables with linen china glass and silver
• Ascertain guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean neat and orderly restaurant throughout service
• Polish silver refill salt pepper and sugar creamers etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety sanitation and hygiene policies
• Maintain good working relationships with colleagues and all other departments
• Maintain complete knowledge of all F&B services outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste neglect breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

PERSONAL ATTRIBUTES

• Average reading writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• Basic F&B product knowledge
• Team player with strong interpersonal skills and attention to detail

Qualifications :

QUALIFICATIONS

• Secondary education

EXPERIENCE

• Minimum 1year food and beverage serving experience
• Previous public contact and/or cashiering experience

Remote Work :

No

Employment Type :

Fulltime