Waiter/Waitress

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is looking for a dedicated Food and Beverage Server to provide excellent service to guests. Responsibilities include greeting guests, taking orders, and ensuring a pleasant dining experience. The ideal candidate should have 1-2 years' experience in a similar role in a five-star hotel, possess excellent communication skills, and be flexible with shifts. Joining this team means being part of a culture that celebrates diversity and professional growth.

Benefits

Opportunities for career advancement

Inclusive workplace culture

Qualifications

• Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and welcome guests with high social skills.
• Take food and beverage orders, share menu recommendations.
• Ensure food orders are correct and presentable.
• Maintain tables and ensure cleanliness in the dining area.

Skills

Excellent communication skills

Interpersonal skills

Flexibility

Job description

Job Description

• Greet and welcome guests with confidence in a friendly manner and high standard of social skills.
• Take the guest food and beverage orders, share menu recommendations and inform of any special promotions.
• Take time and get to know the guests, and to be committed to service excellence.
• Provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.
• Forward the guest orders to kitchen team for preparation and ensure the food orders are made correctly by the chefs and looks presentable for guests.
• Prepare the bill when guests requested.
• Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and potential allergens.
• Ensure tables are properly set and the dining area is clean and presentable at all times.
• Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to provide seamless service.
• Handle guest complaints and concerns professionally, escalating to management when necessary.
• Adhere to all food safety and hygiene regulations, maintaining a clean and sanitary work environment.
• Assist in training new team members and participate in ongoing professional development activities.
• Maintain accurate cash handling and credit card transactions, following hotel policies and procedures.
• Contribute to a positive work environment by demonstrating teamwork, flexibility, and a willingness to assist colleagues as needed.

Qualifications

• Minimum 1-2 years’ experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Excellent communication and interpersonal skills.

Additional Information

Our team and working environment: Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? Guided by our purpose “Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.” we empower every team member to bring their passion and creativity to life. At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

To connect with us, please visit https://www.accorhotels.jobs/home.aspx